Last Amended January 2021

This privacy policy applies to the website www.ehometrainer.com. Please make sure that you read it carefully if you intend to make use of the products and services that are offered on www.ehometrainer.com. This privacy policy contains important information about how we collect, keep and process any personal data from all of our users when they interact with the website www.ehometrainer.com and use our products and services. If you do not agree to any of the principles that are outlined in this privacy policy then you may not use this website.

  1. Data Controller and Contact

We will be happy to respond to any information requests of feedback that you may have with regards to this privacy policy or your personal data.

  • Collecting, processing and using personal data
  • General

In this privacy policy personal data refers to any information about you that is personally identifiable such as your name, address or telephone number. It is possible to browse this website without providing any personal information, but in order to make full use of the products and services offered on www.ehometrainer.com then users will need to register for an account which will require them to enter some personal information.

  • Log Files

When you use this website, your browser will automatically transfer some information to us in the form of log files which we store. These are stored for seven to ten days and they are used to identify errors on the website and for security purposes. They are then securely deleted.

The following kind of information may be stored on log files:

  • IP address of the device form which the website www.ehometrainer.com is accessed.
  • Internet address of the website from which the website www.ehometrainer.com was accessed.
  • The name of the service provider through which the website was accessed.
  • The name of the files of the information received.
  • The operating system and browser type used to access the website.
    • Registration

When you wish to make full use of the products and services listed on www.ehometrainer.com then we will collect, process and use some personal information that you provide us with in order to set up an account.

The following data could be collected during the registration process:

  • Name(s)
  • Email address
  • Home address
  • Telephone number
  • Banking information

The purpose of collecting this data is in order to be able to provide you with the products and services that you have requested from us.

  • Disclosing data to third parties and service providers

We will only ever pass on your data in the following circumstances:

  • When you have given your consent for us to do so.
  • When disclose is necessary in order for us to comply with a legal obligation.
  • In order to fulfil our contractual obligations to you.

In addition personal data may sometimes be disclosed in connection with official requests, court orders or legal proceedings.

Sometimes part of the data processing may be carried out by third party service providers. If we pass data on to these service providers then they may only use this data in accordance with this privacy policy and for the purpose for which they need it in order to fulfil any tasks. All service providers that we work with are contractually bound to only use this data in this way.

  • Disclosure of information to banks and payment service providers

The website www.ehometrainer.com uses external payment service providers. Depending on the payment method that you use then we will disclose this information in order to fulfil the order and the payment. This information will be shared with the bank that has been commissioned to process the payment or to the payment service providers which we have commissioned.

  • Cookies

The website www.ehometrainer.com uses Cookies which are small text files of information that are stored on your computer’s hard drive. The Cookies help the website to remember you each time you visit, and allow the website to display information which will be most relevant to you. Overall cookies help the website to run better as well as allowing us to fix any bugs or problems with the website function.

Cookies do not contain any personally identifiable information. They are optional, and if you would prefer not to have Cookies enabled then you can change the settings on your chosen web browser. However, please be aware that some of the website will not work as well without cookies enabled.

  • Duration of Storage

We will store the personal data for as long as is necessary and in order to provide you with the goods and services that you have requested from us. We will store this data for as long as we have a legitimate interest to do so.

In all other cases we will erase your personal data. We may be required to maintain certain data in order to comply with contractual or legal obligations which have specific retention periods.

  • Your Rights
  • How to assert your rights

You can assert your rights by contacting the data controller. Please make sure that you provide enough information so that we are able to clearly identify you and your request. If you wish to make any changes to the personal data that you have provided on your account then you are able to do this in your account settings.

  • Your right to access and rectification

You may make a request to confirm what personal data it is that we are processing that concerns you and you have a right of access to this data. If any of this data is inaccurate or incomplete then you have the right to request that this data be rectified or amended.

  • Your right to erasure

Provided certain legal requirements are met, then you may request that we erase your personal information. This is possible in the following cases:

  • If your personal data is no longer needed for the purposes for which it was originally collected.
  • You have objected to the processing of your personal data.
  • Your personal data has been unlawfully processed.
  • Your personal data needs to be erased in order to comply with legal requirements.
  • Your right to the restriction of processing

If certain legal requirements are met, then you can request that we restrict processing your personal data. This is possible in the following cases:

  • You dispute the accuracy of your personal data, in which case we will restrict processing it until this has been rectified.
  • The processing of this data is not lawful and you request a restriction use.
  • You have objected to this for personal reasons.
  • Your right to data portability

You have the right to receive the personal data that we hold about you in a transferrable format. You can request this personal data directly or make this request to a third party.

  • Your right to withdraw consent

You can withdraw your consent to us processing your personal data at any time.

  • Your right to object

You have the right to object to your data being processed for personal reasons. We will then cease processing your personal data unless we can provide compelling legitimate interest as to why further processing outweighs your rights.

  • Contact Us

If you have any questions or would like to exercise any of your rights then please get in touch with us.